Contact Us
We're here to help! If you have any questions about your rebate submission, program eligibility, or need assistance with your account, please don't hesitate to reach out to our support team.
Get In Touch
Before You Contact Us
To help us assist you more efficiently, please have the following information ready:
- Your account email address
- Rebate code or claim ID number
- Purchase date and invoice number
- A brief description of your question or issue
Frequently Asked Questions
How long does it take to process my rebate?
Rebates are typically processed within 6-8 weeks after the submission deadline has passed. You'll receive an email notification once your rebate has been approved.
What should I do if I haven't received my rebate card?
If it's been more than 8 weeks since your rebate was approved, please contact us with your claim ID so we can investigate.
Can I check the status of my rebate online?
Yes! Log in to your account and navigate to "My Account" to view all your submitted claims and their current status.